how to order

Organising a funeral is a very difficult time, so we aim to make everything as simple as possible.

Our funeral orders of service are not templates for you to complete yourself; we do everything for you to save you time and stress, and to make sure everything is finished to the very highest quality. To place your order, simply contact us, and a member of our friendly team will be in touch shortly afterwards to begin the process.

We will send you a link to an online portal through which to upload your content. Simply attach your photos and a document containing the text for your service. Please upload your photos as individual files (do not paste them inside a Word document as this will reduce the quality of the images).

Proofs

We will send you a PDF proof within 24 hours of receiving your content. You can make any amendments that you wish – it is important that everything is exactly as you want it. Once you are fully happy with the funeral booklets we will send them off to print, where they are produced using the finest quality papers and finishing processes.

Payment

We will send you an invoice for payment, which you can pay securely online by debit or credit card, or by bank transfer. Please note that we do require full payment before we prepare your proofs.

To order stationery for a wedding, simply contact us. We will send you an invoice for payment, which can be paid online by debit or credit card, or by bank transfer. We will also take the details we need to produce your chosen items.

Sending your wording

Please send all text information either clearly set out within an email, or attach a Word/Pages file. You can either create your own wording from scratch or send us the details and we will do the rest for you. We typeset everything beautifully and send a PDF proof, which you check and approve before we send them to print! You can make any amendments that you wish – it is important that everything is exactly as you want it.

Our standard turnaround times are as follows. If you require a faster turnaround, please ask at the point of initial enquiry. We will gladly assist wherever possible.

Funerals (excluding hard-back Memory Books)

When you order funeral stationery we prepare your PDF proof within 24 hours of receipt of payment and full content. Once you approve it, your items will be delivered within 2 working days. Remember that many celebrants and ministers wish to check the order of service before it goes to print, so you may need to allow extra time for this.

Memory Books

We will send a proof of your Memory Book within 7 days of receiving your content. Once you approve it, your items will be delivered within approximately 10 working days.

Wedding

When you order wedding stationery items, we will prepare your PDF proof within 3 working days of receipt of payment and full content. Once you approve it we dispatch your order within 10 working days.